What is Alayic?
Alayic is a white-label voice automation platform for agencies, resellers and service providers that want to offer voice services to their own customers. Resellers can provide businesses with voice automation that answers calls and handles enquiries, bookings and routine customer conversations 24/7. They can operate under their own brand and domain, set their own customer pricing, and manage the customer relationship while Alayic provides the underlying voice, telephony and platform infrastructure. Alayic supports self-service and reseller-assisted onboarding, allowing partners to create, configure and test customer accounts before handing them over.
Audience
Resellers, agencies, service providers, local businesses and SMBs
✦ Brand
See how the software can be presented as your own, including branding of the platform, customer experience and other key areas.
| Capability |
Status |
| Custom domain |
✅ |
| Branded frontend |
✅ |
| Branded login |
✅ |
| Branded emails |
WIP |
| Per-client branding |
❌ |
View all Brand capabilities →
✦ Brand Capabilities (Full details)
| Capability |
Status |
| Logo / brand assets |
✅ |
| UI brand configuration |
✅ |
| Favicon |
WIP |
| Branded frontend |
✅ |
| Branded login |
✅ |
| Custom domain |
✅ |
| Branded emails |
WIP |
| Branded reports / documents |
N/A |
| Backend dashboard branding |
✅ |
| Per-client branding |
❌ |
| Provider branding removal |
✅ |
| Branded mobile app |
❌ |
| Branded app-store app |
❌ |
| Branded customer support surfaces |
❌ |
Learn more about Brand capabilities in the White-Label Capability Framework →
⚒ Flexibility
See how the software can be adapted to your needs across key areas such as configuration, customer management, monetisation and integrations.
| Capability |
Status |
| Multi-client / sub-accounts |
✅ |
| Per-client configuration |
✅ |
| Workflow configuration |
✅ |
| Native integrations |
✅ |
| Webhooks |
WIP |
| Subscription & pricing configuration |
✅ |
| White-Label API |
✅ |
View all Flexibility capabilities →
⚒ Flexibility Capabilities (Full details)
Configuration & Workflow
| Capability |
Status |
| Basic no-code configuration |
✅ |
| Visual builder |
❌ |
| Custom fields / forms |
❌ |
| Workflow configuration |
✅ |
| Conditional logic |
❌ |
| Custom pages / interfaces |
❌ |
| Native integrations |
✅ |
| Webhooks |
WIP |
Customer & Account Management
| Capability |
Status |
| Multi-client / sub-accounts |
✅ |
| Per-client configuration |
✅ |
| Feature visibility |
WIP |
| Roles & permissions |
WIP |
| Reseller management |
WIP |
| Multi-tenant management |
✅ |
Packaging & Monetisation
| Capability |
Status |
| Subscription & pricing configuration |
✅ |
| Configurable billing |
✅ |
| Payment gateway integration |
✅ |
| Client billing / invoicing |
✅ |
Localisation
| Capability |
Status |
| Language localisation |
✅ |
| Currency |
✅ |
| Time zones |
✅ |
| Localised formats |
✅ |
| Local payment methods |
✅ |
Developer / Code Capabilities
| Capability |
Status |
| White-Label API |
✅ |
| White-Label SDK |
✅ |
Learn more about Flexibility capabilities in the White-Label Capability Framework →
Status Key
| Status |
Meaning |
| ✅ |
Capability confirmed |
| ❌ |
Capability not available |
| WIP |
Capability is in progress / not yet fully available |
| ? |
Unable to verify the capability |
| N/A |
Not applicable to this software/category |
