What is NameHero?
NameHero Reseller Hosting is a cPanel and WHM cloud hosting platform for agencies and resellers. Buyers apply their logo, favicon, and colours in WHM Customization, use private nameservers so customers do not see NameHero, and automate billing with included WHMCS or Blesta.
Audience
Agencies, hosting resellers, web professionals, no-code entrepreneurs
✦ Brand
See how the software can be presented as your own, including branding of the platform, customer experience and other key areas.
| Capability |
Status |
| Custom domain |
✅ |
| Branded frontend |
✅ |
| Branded login |
? |
| Branded emails |
? |
| Per-client branding |
? |
View all Brand capabilities →
✦ Brand Capabilities (Full details)
| Capability |
Status |
| Logo / brand assets |
✅ |
| UI brand configuration |
✅ |
| Favicon |
✅ |
| Branded frontend |
✅ |
| Branded login |
? |
| Custom domain |
✅ |
| Branded emails |
? |
| Branded reports / documents |
? |
| Backend dashboard branding |
? |
| Per-client branding |
? |
| Provider branding removal |
✅ |
| Branded mobile app |
? |
| Branded app-store app |
? |
| Branded customer support surfaces |
? |
Learn more about Brand capabilities in the White-Label Capability Framework →
⚒ Flexibility
See how the software can be adapted to your needs across key areas such as configuration, customer management, monetisation and integrations.
| Capability |
Status |
| Multi-client / sub-accounts |
✅ |
| Per-client configuration |
✅ |
| Workflow configuration |
? |
| Native integrations |
✅ |
| Webhooks |
? |
| Subscription & pricing configuration |
✅ |
| White-Label API |
? |
View all Flexibility capabilities →
⚒ Flexibility Capabilities (Full details)
Configuration & Workflow
| Capability |
Status |
| Basic no-code configuration |
✅ |
| Visual builder |
? |
| Custom fields / forms |
? |
| Workflow configuration |
? |
| Conditional logic |
? |
| Custom pages / interfaces |
? |
| Native integrations |
✅ |
| Webhooks |
? |
Customer & Account Management
| Capability |
Status |
| Multi-client / sub-accounts |
✅ |
| Per-client configuration |
✅ |
| Feature visibility |
✅ |
| Roles & permissions |
? |
| Reseller management |
✅ |
| Multi-tenant management |
✅ |
Packaging & Monetisation
| Capability |
Status |
| Subscription & pricing configuration |
✅ |
| Configurable billing |
✅ |
| Payment gateway integration |
✅ |
| Client billing / invoicing |
✅ |
Localisation
| Capability |
Status |
| Language localisation |
? |
| Currency |
? |
| Time zones |
? |
| Localised formats |
? |
| Local payment methods |
? |
Developer / Code Capabilities
| Capability |
Status |
| White-Label API |
? |
| White-Label SDK |
? |
Learn more about Flexibility capabilities in the White-Label Capability Framework →
◎ Community Signals
See what customers and users say about the software's white-label experience:
NameHero sells cPanel reseller hosting that agencies and small hosts use for client sites, and the service itself has held up well for long-time resellers. The issues raised are a 2023 price rise that took a Silver reseller plan from 382.80 dollars to 1,127.76 dollars per two years with no option to keep the old limits, and a 2024 migration of a reseller account without consent that left all of that reseller's clients without websites or email for days.
| White-label strengths |
Considerations |
| Service itself described as hard to fault |
Silver reseller renewal rose from 382.80 to 1,127.76 dollars per two years (2023) |
| Reseller likes the service, server performance and tutorials (2019) |
No option to keep the old, smaller plan limits |
| - |
Reseller account migrated without consent, clients offline for days (2024) |
| - |
Changes made without notice left resellers handling client problems (2023) |
View buyer implications →
What this means for buyers
NameHero can work for agencies that want managed reseller hosting, but lock in renewal pricing in writing, ask how and when server migrations are announced, and keep a plan for client communication during outages.
Buyer fit
Branded Business
Core question: Can I use it under my own brand to grow my business and give customers more value?
Unclear. No user describes running NameHero hosting under their own brand.
Agency
Core question: Can I operate and adapt it as my own offering for multiple customers?
Partly. Agencies host client sites on it, but a forced migration left one reseller's clients offline for days.
Reseller
Core question: Can I resell it under my brand with workable margins and packaging?
Partly. Resellers like the service, but steep renewal increases cut into margins.
Sources
| Source |
What was reviewed |
Relevant evidence |
Signal |
Year |
Link |
| Web Hosting Talk |
Thread from a Silver reseller customer looking for alternatives |
Happy with service; renewal price nearly tripled; no option to keep old limits |
Mixed |
2023 |
Web Hosting Talk thread on reseller hosting |
| SmartCustomer |
Reviews from reseller customers |
Reseller account migrated without consent, clients offline; changes made without notice |
Negative |
2023 to 2024 |
NameHero reviews on SmartCustomer |
| YouTube |
Comment from a reseller customer on a NameHero video |
Likes the service, server performance and tutorials; moving other sites over |
Positive |
2019 |
YouTube comment on NameHero reseller video |
Selected quotes
"I am a happy NameHero customer, can't fault their service but late last year they increased pricing."
- simiana, Web Hosting Talk, 2023
"I am tied to their Silver Reseller Plan and I've been paying $382.80 every 2 years since 2017. With the new pricing, at my next renewal in Nov 2023 I will have to pay $1127.76 for a 2 year period"
- simiana, Web Hosting Talk, 2023
"after being a reseller customer of Name Hero for almost 4 years, now they took the one-way decision to migrate my account WITHOUT MY CONSENT. Now all my clients are offline with no website nor emails."
- Luis M., SmartCustomer, February 2024
"They make changes to the service without telling you nothing and leave you with all your customer's problems"
- Rafa T., SmartCustomer, September 2023
"I have a reseller account with you guys, so far I like the service, server performance and your tutorials."
Status Key
| Status |
Meaning |
| ✅ |
Capability confirmed |
| ❌ |
Capability not available |
| ? |
Unable to verify the capability |
| N/A |
Not applicable to this software/category |
